You’re Talking About Vision TOO MUCH

Vision is a powerful word in the church world.  Pastors love to talk about it.

But here’s a secret.

People don’t want to hear about the vision of your church, they want to hear about themselves.

That’s right.  People love to talk about themselves.  Their dreams, their accomplishments, their problems.   And they like to listen to messages that address those things.

So while the three year plan of your church might be interesting to you, people might not care about it if they don’t see themselves IN it.  While your vision statement and core values might be carefully worded, people might not truly care if it doesn’t intersect with their lives.

  • Parents might be excited the children’s ministry plans to reach all the unchurched elementary children in the public school system, but they are thrilled when you help their little Sarah.
  • Donors might be proud of the renovations that will add 100 seats to the auditorium, but they would probably love to hear about how they don’t have to park on the muddy field.
  • It’s cool for people to know it takes 100 volunteers to pull of a Sunday morning experience, but help people discover their gifts and develop their talents, and they will get off the bench.
  • People might think it’s great to launch another campus, but when they realize they won’t have to drive as far or it will be easier to invite their friends, it changes the game.

Maybe it shouldn’t be like this.  Maybe people should intrinsicly care more about the local church.  But search your heart and consider reality, and you’ll agree.

Now that’s the bad news.

The good news is once you understand this, you can adapt your approach and truly connect with people.

You don’t have to compromise your vision or water down the mission to engage people.  You just have to intentionally connect them.  You have to show them how getting involved BENEFITS them.  You have to demonstrate you care about their life, not just your church

So instead of talking about features, describe the benefits.  Features are about YOUR product or program…benefits are about THEM.

Features

  • We have 100 children on Sunday morning.
  • This will be the best summer camp ever.
  • Here are the details of this amazing new program.
  • We have three campuses.

Benefits

  • This will help you follow Jesus.
  • This will help you become a leader.
  • This will help you lead your family.
  • Three campuses means it’s closer to where you live.

You’re talking about the SAME THING, but you’re doing it in a way that will connect with them.

Ten Quick Evernote Tips

I use Evernote to keep track of nearly everything – it’s my digital filing cabinet.  Here are ten quick tips on how you can use this powerful tool better.

  1.  Get your unique Evernote email address and just forward stuff you want to save.
  2. Use keyboard shortcuts to copy and paste stuff into evernote from any application.  Three seconds gets text or pictures from anywhere into Evernote.
  3. Take pictures of stuff your kids make at school and save them a folder labeled personal.
  4. Don’t worry about tagging everything or over-organizing folders.  The search feature is powerful.
  5. Create a folder lableed !Inbox and set it as your default.  All new stuff will go there and you can sort it once a week.
  6. The more stuff you put into Evernote, the more powerful it becomes.
  7. You can save receipts, statement and financial stuff in a folder called taxes.  When you’re ready to work, all your stuff is there.
  8. Getting a scanner like this takes Evernote to the next level.
  9. This eBook is the absolute best way to learn how to use Evernote.  It’s the unofficial guide and 100% worth it.
  10. Create a few folders for the big categories.  Things like Personal, Sermon Illustrations, Blog Posts, Kids, and Taxes.

Click the image below to learn more about Evernote Essentials and how you can use Evernote to organize everything.

Evernote Essentials

The Most Popular Flavor of Ice Cream in the World

There’s an ice cream shop in Venezuela that sells more than 900 flavors, including Spaghetti and Cheese.  Now I like spaghetti, and I like ice cream, but those two things just don’t go together.

A Gourmet French Ice Cream company sells Caviar Ice Cream.  I’m pretty sure that’s a French rouse to get people to pay more money for ice cream.

Franco Corradi, an Italian entrepreneur, sells Viagra Ice Cream.  Do you eat that in the kitchen or the bedroom?

There are some strange ice cream flavors in the world, but do you know what the most POPULAR flavor of ice cream is?

It’s Vanilla.

Forget 31 Flavors.  With all the options out there, most people still opt for vanilla.

In Japan, you can treat yourself to Taco Aisu, which is basically Octopus Ice Cream.  But most people prefer a scoop of vanilla on a simple cone.

It may be boring, but the simple stuff works.

The plain stuff matters.

 

 

Seven Lessons from a Successful Kickstarter Campaign

A few weeks ago, my first Kickstarter project ended.  It was a project I ran for my 11-year old daughter who is working to publish a children’s book called The Clown That Lost His Funny.

She raised $5,500 in 31 days.  She is still working hard on the illustrations, but I thought I would take the time to write down some of the lessons we learned from a successful Kickstarter campaign.

1.  A video is worth a thousand pictures.

Kickstarter says a video is the most effective thing you can do to meet your goal, and they have stats to prove it.  According to Kickstarter, projects with videos succeed at a much higher rate than those without (50% vs. 30%).  I’m no Albert Einstein, but that means projects with videos are way more successful.

Videos are simple to make these days, and they are one of the most effective ways to tell stories.  For this project, Lauren and I just sat in her room and I shot simple video with my iPhone.  We edited on iMovie and uploaded it quickly.  The entire project took about an hour…here’s the video.

2.  The time to build a platform is before you need one.

Michael Hyatt says a platform is what you stand on to get your message out.  It harkens back to the days of the theater when people would stand on a literal platform to shout their message to a gathering crowd.  Today, platforms are digital.  And your audience isn’t crowded around a wooden box, they are your friends on Facebook, connections on LinkedIn and email addresses on your mailing list.

Too many people launch an idea before doing the groundwork of building a platform to sustain it.   They launch their product or service or idea only to realize there’s nobody to support it.

My platform is not huge, but I’ve spent some time attracting some followers on Twitter and building a mailing list through MailChimp.

3.  Specific request beat generic pleas every time.

I worked social media pretty hard for about a month, and I’m sure my friends and followers grew weary of hearing about Hairy the Clown.  In fact, more than one person told me they hoped the project would be funded soon so I would stop talking about it.

I’d estimate about 30% of backers came from social broadcasts on Facebook or Twitter.  While this is substantial, it would have never been enough to reach the goal.  Most people donated because they were specifically asked.

I let Lauren hijack my address book and send specific emails.  She called friends and family members on the phone and asked them to donate.  She passed out bookmarks at lunch and asked her classmates to get their parents to donate.

The principal here is really important – you’ve got to do more than throw out blanket pleas for help – you have to be willing to look someone in the eye and specifically ask them for help.  If you need someone to step up, a specific request will beat a blanket email.  If you need volunteers, a face-to-face request will work better than a generic stage announcement.

4.  You can’t spend retweets.

Lots of people retweeted and shared stuff to their followers, but those retweets did very little to reach the goal.  At first, I was excited when I saw someone with tons of followers RT it.  You can see how easy it would be to think that someone willing to share a link would surely support the project.  But in reality, most people who shared the project on Twitter or Facebook did NOT back the project.

Social Media has perpetuated the idea that by sharing or mentioning something, you’ve supported it.  But awareness that doesn’t lead to action is no good.  Spreading a message might send goodwill, but at least on Kickstarter, it didn’t help us reach the funding goal.  In fact, raising awareness without acting might have the opposite effect of desensitizing people over time.

I’m not at all upset; I’m just communicating reality.  I see people share causes and pleas for help all the time and I rarely click on those generic messages.  But when people reach out personally, it’s usually a different story.

5.  Mini deadlines make a big project small.  

Raising $5,500 the internet to publish a children’s book might not seem like a big goal, but I’ve never done anything like this before.  Lauren and I thought it was a big goal, and we were really nervous setting it.

So as we moved through the 40 days, we set little milestones.  Kickstarter actually provides simple tracking and reporting, so this made it easy.  There were several times when we would push harder to cross a milestone, whether it was the $2,000 mark or the halfway point.

These smaller goals not only kept us engaged in the process, they gave us the opportunity to stop and start a few different times along the way.  If you’ve got a  big project, breaking it up into smaller projects with milestones along the way is definitely the way to go.

6.  It takes focus to finish.

There’s a reason Kickstarter won’t let you run two projects at once – it’s hard enough to be successful at one.

And reaching the goal took hard work every day of this project.  We had to set aside all of our creative efforts – the editing and illustrating of the book itself – and focus on the fundraising.  We worked on something every day, whether it was updating backers, emailing family and friends, or writing blog posts about the project.  Every day, we worked on spreading the word.

Execution is underrated.  It’s sexier to start things, but if you want to be successful, you have to do less so you can focus more.  If you have seven top priorities, chances are, all of them will be average.  You can’t excel at anything if you’re trying to do everything.  So we made the decision to stop working on the book itself so we could focus on raising the money.

7.  Deadlines drive decisions.

I learned this principle from Casey Graham and it’s a part of the special offering coaching inside of Giving Rocket.

We set a deadline of 40 days to accomplish this project, 10 days longer than Kickstarter recommends, but far shorter than the maximum of 90 days the platform allows.  It seems that deadlines that are too far off don’t encourage participation.

50% of the backer activity happened within the first three days or the last three days, with the rest of the support spread out throughout the middle weeks.

As the deadline approached, it was so cool to watch people who had been following the project to jump in or share the news with others.

No matter what business, product or event you’re talking about, deadlines can help.  They create a sense of urgency.

Three Things You Need in Your Office

I work from my home office a good bit, mostly to write and record content for church leaders in The Rocket Company family.  I did a video tour in case you’re interested in that kind of thing.

But no matter how you customize your work space, here are three things I believe every office needs.

  1.  A wall calendar.  I love looking at the year at a glance and tracking progress, so my NueYear calendar gets prime wall treatment.  I use my computer and phone to track and share calendars, but looking at the year on the wall is still the way I visualize the big picture.  Here’s the calendar I hang on my wall.
  2. A scanner.  I use a Doxie scanner to scan everything – from bills and statements I need to keep to hand-written notes to things my kids make in school.  Everything I scan goes directly into Evernote, where it’s searchable.  This works great for organizing my tax documents throughout the year.  Learn more about using a scanner to get things into Evernote in this excellent ebook from Brett Kelly.
  3. Blank thank you notes.  I’m a big believer in the old-school thank you note, so I keep a stack of them right on my desk.  I’ve got personal ones with my name and company ones with The Rocket Company logo.  If you work at a church, get some of these and send a personal note every time someone gives money for the first time.

These are three things that get space in my office.  What do you use all of the time in yours?

How to Give Good Feedback

I’ve been blessed to receive great, helpful feedback from many people in my life.  And I’ve been beat up by feedback that was not helpful.  But I believe in the power of feedback.
So if you’re asked to provide feedback on something – maybe a talk or a brochure layout – here are four things to keep in mind.
1.  Point out the positive.  Some have suggested a three to one ratio of positive comments to helpful criticism.  Positive feedback is more than saying, “That was good, but…”  You must look for specific ways to bring positive feedback to the forefront, working it throughout your critique.  One positive comment followed by thirty minutes of criticism means nothing.
2.  Pay attention to the context.  Know your audience isn’t just a rule for the presenter.  It’s an important principle for those giving feedback.  Your feedback, just like the object itself, needs to be influenced by the audience.  Take a few minutes to understand the context, and let that influence your feedback.
3.  Make it bite sized.  Pointing out 25 things to improve is overwhelming, so it’s likely none of it will be received.  A better approach is to focus your feedback on one or two areas where there is great opportunity for improvement.  Instead of giving a comprehensive list of all you could do, what if your feedback focused on a big concept supported with a few examples?
4.  Don’t make it about personal preference.  This is the biggest mistake I make when giving people feedback, because it completely misses the point.  Good feedback is more than sharing personal preferences or talking about what you like.   Instead of saying, “I don’t like that red,” you could say, “Do you think our audience would respond better to a different color?”

 

The Man Who Almost Flew

Samuel Pierpont Langley was secretary of the Smithsonian and had ben an assistant in the Harvard College Observatory.  He was well connected and knew Andrew Carnegie and Alexander Graham Bell.  He was well funded by the War Department  And he wanted to be the first person to fly in an airplane.
Langley assembled the best and brightest minds and was followed around by the New York Times.  He wanted to be first, rich and famous.
A few hundred miles away in Dayton Ohio, Orville and Wilber Wright were also building a flying machine.  They did not have a recipe for success.  They received no grants.  They had no connections.  They had no education.  But they did have a dream, and it had nothing to do with being rich and famous.
On December 17, 1903, they flew 120 feet in the air.
Langley quit.
Why you do what you do really matters.

Stuff I Starred

Here are a few things I clipped into Evernote, starred on Google Reader or favorited on Twitter from the last couple of weeks.

  • Why Boring is Productive from HBR. Making too many decisions about mundane details is a waste of a limited resource: your mental energy.  It’s why the President eats the same thing every day.
  • A new survey of 1,000 workers in the United Kingdom conducted by the job search website Jobsite showed that for 70 percent of respondents, friends at work is the most crucial element to a happy working life. This compares to 55 percent who said money was most important.
  • Carey gives five signs that you are an insecure leader. 
  • your greatest ASSET becomes your greatest LIABILITY if u don’t use it 4 God’s purposes! – @markbatterson
  • Jerry Seinfeld said the key to writing better jokes was to write every day.
  • American car executives who went to Japan to see a Japanese assembly line.  Doors put on hinges just like America.  But in the United States, one of the final steps involved a worker tapping the edges of the door with a rubber mallet to ensure that it fit.  That didn’t happen in Japan.  Japanese guide looked at the group and said, “We make sure it fits when we design it.”
  • Switzerland has an anti-Powerpoint political party.
  • One thing that I think really makes a difference is simply to stop, recognize and offer feedback. Imagine someone who says, “Hey, I got the proposal done, I left it on Tom’s desk.” And the response is: “Great, the next thing we need to do is…” That conversation needs to stop, and the boss needs to say, “Sit down, let’s talk about it. I’d love to see a copy and go over it together. Tell me what you think works about it.” It’s about giving five minutes of feedback, of acknowledging that someone completed something important. – This is from this.
  • I promise that your most pressing problem is not unique to you. – @markdever
  • 12 blogs every small business should be reading.
  • Lifeway’s survey of a 1,000 Protestant churches revealed that only 3% of the church give primary support for planting a church and only 14% gave financial support in partnership with other churches to help start new congregations.
  • The uncomfortable truth is sincere, smart, hardworking people fail all the time. – @LeadershipFreak

Steve Martin on “How to Make It”

Follow your dreams.

Pursue your passion.

Do what you love doing.

That’s common advice these days. And I admit, it is nice when you get paid to do what you would do for free. But the reality is different for many people. Work is not always fun. Your job description isn’t always perfectly suited to your strengths. Sometimes, you just have to make it happen.

I’ve been reading Born Standing Up by Steve Martin. The autobiography chronicles his early years in stand up comedy, when he worked hard to perfect a 5-10 minute bit and performed it in empty rooms and coffee shops over the period of ten years.

In a 2007 interview on the Carlie Rose, Martin said this:L

“Nobody ever takes note of [my advice] because it’s not the answer they wanted to hear. What they want to hear is “Here’s how you get an agent, here’s how you write a script,’…but I always say, ‘Be so good they can’t ignore you.’”

Be so good they can’t ignore you.

That’s dang good advice.

Maybe it’s not so much about following our dreams and passion as it is putting in the hard work to get good at something. What if the dream happens because you’ve worked, not because you had a dream and tried to make it work?

Language Creates Culture

You gotta give it to Starbucks. They are everywhere. And they attract raving fans, and everyone else who wants coffee but can’t make it to the trendy, hip coffee shops.

When I get sucked into Starbucks, I’m reminded how well they use language to create culture.

You don’t order a medium coffee…it’s grande. There’s no such thing as large…it’s venti. Light roast is really a blonde. And people love those Frappuccinos. Even people that make fun of Starbucks lingo further their brand recognition.

Language is a powerful tool to create a culture in any organization.

One of my favorite business leaders is Les McKeown. I’ve read his books (this one is my favorite) and recently attended a small workshop with him. He talks about the organizational life cycle using terms like early struggle, whitewater, predictable success and death rattle. The idea of an organizational life cycle isn’t new, but Les’s terms are memorable. And in a matter of months, the terms he created have become common language in our office.

Creating terms is a great way to carve out space in people’s minds. When you create, define and reinforce terms, you’re building a brand.

And probably selling coffee.